Shipping policy
Shipping Policy
Thank you for shopping with Keep Coasting Designs.
Processing Time
All items are made to order and are typically dispatched within 1–3 working days. During busy periods, processing times may be slightly longer, but we will always aim to get your order to you as quickly as possible.
UK Delivery
Orders are sent using tracked postal services where available. Estimated delivery times are:
- Standard Delivery: 2–4 working days after dispatch
- Express Delivery (where selected): 1–2 working days after dispatch
International Delivery
We are pleased to ship worldwide. Delivery times vary by destination and are typically:
- Europe: 5–10 working days
- USA & Canada: 7–14 working days
- Australia & New Zealand: 7–21 working days
- Rest of World: 7–21 working days
Please note that customs delays may occasionally extend delivery times.
Tracking
Tracking information will be provided where applicable once your order has been dispatched.
Damaged or Lost Orders
If your order arrives damaged or has not arrived within the expected delivery timeframe, please contact us as soon as possible and we will work with you to resolve the issue.
Contact Us
If you have any questions about your order, please get in touch and we will be happy to help.